About Saytelco

We are a local Wi-Fi specialist, focused on helping homes and small businesses to get a great Wi-Fi experience. Our services are primarily for environments where the standard broadband router is inappropriate and Wi-Fi performance is paramount for day-to-day life or business operations.

What We Do

We troubleshoot existing installations and design new solutions for:

• Larger or more complex homes
• Homes with demanding requirements
• Small businesses that rely on Wi-Fi for taking payments, productivity, security and guest access

If required, we can also supply, install and support.  Our focus is Wi-Fi and not general IT support or broadband sales.

Our Approach

Most Wi-Fi issues are caused by poor design, unsuitable equipment or inappropriate configurations rather than broadband services.

We start with a physical assessment and a discussion to understand your requirements. By understanding how a space is used and where problems occur, we are able to make targeted, practical recommendations that improve coverage, performance, and security.

Where existing equipment can be optimised, we will let you know. Where a new solution is required, we will design and install it correctly.

Experience You Can Rely On

The business is led by a Wi-Fi specialist with extensive experience of Wi-Fi in both residential and business environments.

That experience translates into solutions that are:

• Appropriately designed for the environment
• Technically capable of meeting the requirements
• Installed and configured correctly

Our aim is to deliver high performing solutions that are reliable, fast and secure.

Independent and Vendor-Neutral

We are not tied to any Internet Service Provider or hardware manufacturer. This allows us to remain independent and recommend solutions based solely on what is appropriate for your home or business.

Our advice is practical, honest, and focused on long-term reliability rather than short-term fixes.

Local and Personal Service

We are a local business. You deal directly with the person responsible for assessing, designing, and delivering your Wi-Fi solution.

This ensures clear communication, accountability, and consistent results.

Our Aim

Our aim is simple:

to help you to get a great Wi-Fi experience at home and work

We are typically called in when Wi-Fi “sort of works” but causes daily frustration. Common issues include:

• Dead spots or weak signal in parts of the building
• Slow speeds despite a fast broadband connection
• Video calls freezing or dropping out
• Devices randomly disconnecting or failing to reconnect
• Smart home devices or printers that are unreliable
• Guest Wi-Fi that interferes with normal use
• Poor security on the existing router or network
• Multiple extenders or mesh units that do not work well together

In most cases, these problems are not caused by the broadband connection itself, but by Wi-Fi design, placement, configuration, or unsuitable equipment.

Our approach focuses on identifying the real cause and fixing it properly.

Assess

We begin by understanding your environment, how you use your Wi-Fi, and where you experience problems. This may include on-site testing and review of your existing equipment.

Diagnose

We identify the root causes of poor performance, coverage issues, or security concerns—rather than guessing or replacing equipment unnecessarily.

Recommend

You receive clear, jargon-free recommendations. These may involve configuration changes, improvements to your existing setup, or a new Wi-Fi design where appropriate.

Design and Install (if required)

Where a new solution is needed, we design a Wi-Fi system tailored to your space and usage, then install and configure it correctly.

Optimise and Handover

We verify performance, optimise settings, and ensure everything works as expected before handover.

  Local and Approachable

We are a local business, not a national helpdesk. You deal directly with the person designing, installing, and supporting your Wi-Fi.

Experienced and Professional

We bring practical, real-world experience delivering Wi-Fi in large homes and small business environments. Our work is based on proven design principles, not trial and error.

Focused on Wi-Fi

Wi-Fi is our core focus. We are not general IT support or broadband resellers. This specialism results in better design, better troubleshooting, and more reliable outcomes.

Honest Troubleshooting

We start by understanding your existing setup. We diagnose root causes and only recommend changes where they will genuinely improve performance or security.

End-to-End Service

From advice and fault-finding to full design and installation, we provide a complete service and take responsibility for the outcome.